Question 1 of 8 · Data Readiness
Where does most of your day-to-day operational data currently live? A Mostly spreadsheets, emails, and paper records across teams B Separate software tools (e.g. WMS, accounting, CRM) that rarely sync C Core cloud systems with some exports or manual reporting D Centralised, structured databases with live APIs and clean reporting
Question 2 of 8 · Data Readiness
How quickly can leadership see accurate operational KPIs (margins, errors, dispatch or fulfilment status)? A Days or weeks later, compiled manually at month-end or week-end B Next-day reports after someone reconciles spreadsheets C Same-day dashboards for most teams, with a few manual blind spots D Real-time visibility across operations with automated alerts
Question 3 of 8 · Workflow Automation
How much staff time goes into repetitive data entry, order checking, or exception handling? A High: teams spend hours daily re-keying data and chasing updates B Moderate: key handoffs between teams still require manual checks C Low: standard flows are automated, only complex exceptions are manual D Minimal: workflows and exceptions are routed automatically
Question 4 of 8 · Workflow Automation
When an operational issue occurs (stock mismatch, delayed order, billing discrepancy), how is it resolved? A Reactively via phone calls, inbox threads, or when a customer complains B Staff spot it during manual checks and log it in a shared sheet C Our system flags issues, though routing and resolution are manual D Automated rules detect, route, and trigger corrective workflows immediately
Question 5 of 8 · Integration Complexity
How well do your core platforms (ERP, WMS, TMS, eCommerce, or finance) talk to each other? A They don't. Staff copy-paste or upload CSV files between systems B Partial point-to-point links, but frequent sync errors or delays C Main systems are connected, but legacy or partner tools remain isolated D Fully integrated through reliable APIs or a unified integration layer
Question 6 of 8 · Integration Complexity
If you wanted to add a new customer portal or AI tool tomorrow, how ready is your current software stack? A Locked in: legacy software makes changes slow, risky, or expensive B Possible, but we lack internal engineering capacity to build connectors C Modern cloud tools with APIs available, ready to be connected D Modular architecture with documented APIs and webhook support
Question 7 of 8 · Robotics-Readiness
How standardised are your physical or operational workflows (barcoding, scan events, SKU dimensions, status tracking)? A Relies heavily on tribal knowledge and informal floor processes B Basic scanning/tracking in place, but event data is incomplete C Standardised digital steps across most of the operation D High-frequency, structured event tracking ready for advanced automation or robotics
Question 8 of 8 · Robotics-Readiness
What is your #1 priority for AI and automation over the next 6–12 months? A Eliminate manual admin and reduce costly operational errors B Connect disconnected systems (WMS / TMS / ERP / eCommerce) without rip-and-replace C Gain real-time visibility into margins, throughput, and exceptions D Build a clean digital foundation ready for scalable AI and future robotics